Go to Settings > Apps > Click the three dots on the upper right corner and choose Reset app preferences > Reset apps.Go to Settings > Apps > Uninstall updates of Google Play Games, Google Play services and Google Play store.If that fails to solve the problem, come back to this page and tap the Clear Data button. Go to Settings > Apps > All > Google Play services then tap the Clear Cache button.Tap All > Google Play Store then tap the Clear Cache button. (Error retrieving information from server. “XXX” could not be downloaded due to an error.Download the game/app apk from and drag it into Nox to install.Re-install Nox App Player and re-log in to your Google account.Two possible solutions for this problem include: We are constantly updating Google Play version in new releases and try to eliminate this problem as much as possible. Some times during the first several startup, you may not be able to find or download the desired app since that Google may mistakenly decide your device as incompatible. Can’t find your game in Google Play/Google Play shows that Your device isn’t compatible with this version.Fail to find or download apps from Google Play Store
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